• iOS: You must have iOS 12.1 or later and an unlocked iPhone.
  Any iPhone from XR or XS onwards supports the installation of an eSIM. (Note: When you buy a device with a contract from a mobile operator, it is common practice for them to lock the connectivity from any other supplier. In this case, your device will be considered "locked," at least until your contract expires. You can check with your operator to see if there is anything you can do to unlock the eSIM in your device.)
• Android : Most Samsung, Pixel, and other Android smart phones support eSIM installation, please check our list of compatible smart phones.
  

Our compatibility list cn be found here https://www.flexysim.com/pages/compatibility

It is simple to get started with your FlexySim eSIM, you should be online in minutes.

*You should install your eSIM prior to heading on your journey, and activate the eSim upon arrival

1. Purchase the eSIM data plan on our website.
2. Receive the eSIM QR code & link by email.
3. Set up your eSIM profile as follows :

• Connect to Wi-Fi and make sure your iPhone supports an eSIM (iPhone XS/XR or newer).
• Go to Settings → Cellular / Mobile Data → Add eSIM.
• Select Use QR Code and Install the QR code provided by FlexySim, or click on the installation link and select the 'Apple' icon for easy install
• Follow the prompts to install the eSIM plan on your device.
• Label the line (e.g FlexySim ) This is optional, however this step will make you eSIM easy to recognise.
• In Settings → Cellular / Mobile turn the travel eSIM line ON.
• Select the travel eSIM as your Mobile Data line.
• Turn Data Roaming ON for the travel eSIM if required.
• Turn Data Roaming OFF on your usual Primary SIM
• If the connection doesn’t appear, restart your phone or toggle Airplane Mode.

These steps will activate your eSIM, and allow you to use your eSIM for data roaming, and disable data roaming on your usual 'Primary' SIM card.

It is simple to get started with your FlexySim eSIM, you should be online in minutes.

*You should install your eSIM prior to heading on your journey, and activate the eSIM upon arrival

1. Purchase the eSIM data plan on our website.
2. Receive the eSIM details & QR code by email.
3. Set up your eSIM profile as follows:

• Connect to Wi-Fi and ensure your Android device supports eSIM.
• Go to Settings → Network & Internet → SIMs (or Mobile Network) → Add eSIM.
• Select Download or Add eSIM and scan the QR code, or click the link provided by FlexySim.
• Follow the prompts to install the FlexySim eSIM profile on your device.
• Turn the FlexySim line ON in your SIM settings.
• Set FlexySim as your Mobile Data SIM.
• Enable Data Roaming for the FlexySim line if required.
• If the connection doesn’t appear, restart your device or toggle Airplane Mode.

These steps will allow you to use your eSIM for data roaming, and disable data roaming on your usual 'Primary' SIM card.

Don't worry if you cannot install your eSIM to your device, or if your travel plans change.
Any unused, non-activated eSIMs are 100% guaranteed, just keep the eSIM order details, and contact our FlexySim support team for assistance.

Here at FlexySim we have you covered for all types of travel. Our eSIM plans offer data and length of days that are suitable for either short business trips, mini breaks, or that well deserved long holiday.
Simply select the amount of data, and duration / days that suits you.
Remember that we offer top up eSIMs if you decide to extend your trip, or unlimited data eSIMs for many worldwide destinations

It is simple to manage your FlexySim eSim. Your eSIM details & link will be emailed to you straight after you have made a purchase. In addition you can simply login into our customer account section via our website or FlexySim mobile app using your email address to view & manage your eSim.

From the email link, or from our customer account you can install your eSIM, check your usage, and make a top up, if needed.

While our FlexySim data plans are more than enough for most trips, we’ve made it incredibly simple to add more data if your travel plans change.

Monitor your real-time data balance and top up instantly using the link in your email, or through your FlexySim dashboard online and on our app.

Rest easy knowing we’ll also email you automatic low-balance notifications, giving you plenty of time to add data before you ever lose your connection.

This depends entirely on your travel needs:

• Standard Users (500MB–1GB/day): Perfect for browsing the web, staying up to date on social media, and texting via WhatsApp.
  
• Heavy Users: If you are gaming, streaming video, or spending hours on TikTok, you'll want a larger data package.

Whatever your style, FlexySim has you covered with flexible prepaid plans, including unlimited mobile data for many global destinations.

A prepaid eSIM is perfect for anyone who needs seamless, high-speed data while traveling outside their domestic coverage plan.

Whether you are going on a short business trip or a long holiday, FlexySim provides budget-friendly global data. It allows you to stay connected on your favourite apps, make internet voice calls, and manage work on the go without expensive data roaming fees through your usual mobile provider.

Although our FlexySim eSIMs are data only packages you will be able to make VOIP calls with many of the messaging services such as WhatsApp, FaceTime, and many more...

Yes, you do not have to change your number when using an eSIM. You can still make and receive calls on your primary line just like you normally do at home.

Best of all, messaging apps like WhatsApp and iMessage will automatically stick to your original number without any extra setup. You can chat with friends and family as normal without noticing any difference.

To avoid any unexpected data roaming costs from your home provider, we recommend making your voice and video calls through your FlexySim data package using WhatsApp or FaceTime.

You can easily send text messages via platforms like Apple iMessage when operating on a data-only eSIM and configure your device for internet messaging.

In addition, you will be able to use any of the popular messaging apps such as WhatsApp, Telegram, and Facebook Messenger to stay in touch.

This ensures you can text friends and family without needing to activate your usual SIM and incur additional roaming charges via your usual mobile provider.

eSIMs are a fantastic, affordable backup product when you know your regular mobile provider might hit you with high data roaming fees.

While some carriers offer limited international data roaming packages, these balances can disappear quickly.

This is where a low-cost FlexySim eSIM eliminates the risk of unexpected bills, guaranteeing affordable, high-speed data roaming wherever your travels take you.

A low-cost FlexySim eSIM is a great travel upgrade for your phone.

Standard mobile carriers that include data roaming usually stick to a single partner network abroad, meaning your signal drops the moment you enter a weak coverage zone.

With FlexySim, your phone gains access to multiple premium networks in over 170 countries. We connect you to the strongest available signal wherever you travel, ensuring you never lose touch with home.

It is certainly worth checking with your current mobile provider to see what international roaming packages they can offer for your next trip.

However, these roaming plans are frequently tied to restrictive data limits, conditions, and expensive daily rates.

In comparison, a prepaid FlexySim eSIM bypasses all the fine print—and can be purchased for less than the price of a decent cup of coffee.

It is incredibly important to stay safe when online. No one wants an unsecured network hacker to steal private information or install malicious malware on their device.

Using a prepaid eSIM is just as secure as using your primary home mobile network. For less than the cost of a coffee, you can browse safely at your favourite cafe without ever needing to ask for a risky public Wi-Fi password.

The team behind FlexySim is a group of passionate global travellers on a mission to end expensive overseas data roaming.

After years of dealing with frustratingly high data fees on our own trips, we joined forces with top-tier global mobile network providers.

Together, we offer a range of low-cost, dependable travel eSIMs tailored specifically for like-minded adventurers who want to stay connected for less.

Yes, our FlexySim team is dedicated to ensuring your eSIM experience is seamless and worry-free.

Ask us any questions you have—we are always happy to help!

Yes, absolutely. We know that corporate travel requirements vary greatly from business to business.

Get in touch with our team today to discuss our flexible bulk eSIM packages and custom data solutions built specifically to your company's needs.

Most modern smartphones are fully equipped to accept an eSIM. However, if you are using an older model Apple, Samsung, or Google phone, it is highly recommended to verify your device before purchasing a plan.

Check our comprehensive eSIM compatibility list here to ensure your smartphone is supported.

Most modern smartphones are unlocked by default, and ready to accept an eSIM. However, to double-check your device, simply dial *#06# on your keypad.

If an EID number is displayed on the screen, your phone is fully eSIM-ready and you are good to go!

If you are still in doubt, please contact your current network provider. They will usually unlock your device for you free of charge.

Your eSIM details will be emailed to you shortly after purchase.

• Check Spam: Strict email filters may redirect our message there.
• Log In: Access your details instantly via your FlexySim account on our website or app.
• Get Help: Contact support if you still cannot locate the email.

No worries at all! This is a common issue when you are viewing the QR code on the same smartphone you want to use for your travels.

In addition to your unique QR code, we always provide an easy-to-use direct installation link in your confirmation email and FlexySim account. accessible via our website, or mobile app

To set up your plan manually, simply follow these steps on your device:

• For Apple Users: Open your confirmation email, or login to your FlexySim account via our website or app on your phone, tap the direct link, and follow the automatic setup prompts on your screen.
  
• For Android Users: Open your confirmation email, or login to your FlexySim account via our website or app on your phone, tap the installation link, and follow the automatic setup prompts on your screen. or manually copy and paste the activation codes directly into your SIM Status settings.

Make sure you are connected to a stable Wi-Fi network before clicking the link to ensure a smooth, uninterrupted installation!

If your FlexySim eSIM still isn't running smoothly, please visit our dedicated FlexySim Troubleshooting Page for an instant, step-by-step setup check.

Still facing issues? You can contact the FlexySim Team anytime, day or night. Our local customer care experts are right here to walk you through the process or issue a replacement line on the spot.