• iOS: You must have iOS 12.1 or later and an unlocked iPhone. Any iPhone older than XR or XS supports eSIM. (Note: When you buy a device with a contract from a mobile operator, it is common practice for them to lock the connectivity from any other supplier. In this case, your device will be considered "locked," at least until your contract expires. You can check with your operator to see if there is anything you can do to unlock the eSIM in your device.)
• Android : Samsung, Pixel, and many Android smart phones support eSIM installation, please check our list of compatible smart phones

It is simple to get started with your eSim, you should be online in minutes.

*You should install your eSim prior to heading on your journey, and activate the eSim upon arrival

1. Purchase the eSIM data plan on our website.
2. Receive the eSIM QR code by email.
3. Set up your eSIM profile as follows :

• Go to your device [Settings] > [Cellular or Mobile Data] > [Add Cellular Plan].
• Scan the QR code provided by email.
• Tap [Add Cellular Plan].
• Choose [Secondary] Label and change the name to "FlexySim"
• Select the option for "Use eSIM for cellular data only" and tap [Continue].
• Select the option for ‘Use Primary as the preferred line’ and tap [Done].

These steps will allow you to use your eSim for data roaming, and disable data roaming on your usual 'Primary' sim card

It is simple to get started with your eSim, you should be online in minutes.

*You should install your eSim prior to heading on your journey, and activate the eSim upon arrival

1. Purchase the eSIM data plan on our website.
2. Receive the eSIM QR code by email.
3. Set up your eSIM profile as follows:

• Go to your device [Settings] > [Network & Internet] > [Mobile Network].
• Tap "Download a SIM instead?" > Download your SIM > Tap [Next].
• Scan the QR code provided by email.
• Tap [Download] and [Done].
• To activate ensure you turn off data roaming on your Primary Sim, and turn on data roaming on your eSim

These steps will allow you to use your eSim for data roaming, and disable data roaming on your usual 'Primary' sim card

Most phones are now ready to accept an eSim, however for older models of Apple, Samsung, Google phones it is worth checking before purchasing an eSIm. Check our compatibility list

Don't worry, any unused eSims are 100% guaranteed, just keep the eSim details, and contact our support team for assistance.

Here at FlexySim we have you covered for all types of travel.
Our eSim packages offer data and length of days that are suitable for either short business trips, mini breaks, or that well deserved long holiday.
Simply select the amount of data, and duration / days that suits you. Remembering that we offer discounts on new eSims if you decide to extend your trip.

This really depends on your needs. Most travellers who simply want to surf the web, keep up to date with social media, and chat / talk with services such such as WhatsApp will usually find that anything from 500mb to 1gb per day is perfect.
For gamers and heavy TikToker's you might find that a little more data will keep you online.

eSims are perfect for having reliable data when outside of your normal mobile coverage plan.

eSims take away the worry of losing connection by providing you with low cost, yet reliable data to keep messaging, talking and working without roaming fees

Although our eSims are data only packages you will be able to make calls with many of the messaging services such as WhatsApp, FaceTime, and many more...

Yes, you do not have to change your number with an eSim. You will be able to make & receive calls in the normal way. Alternatively to avoid any potential roaming costs, you may want to switch to data only, so that calls are made using your eSim data package using messaging & chat services such as WhatsApp & FaceTime.

You can send text messages when using data only. Message services such as iMessage via Apple work well with data only.. In addition you will be able to use any of the popular messaging services such as Whatsapp, Facebook Messenger etc.

eSim's are a great product when you know that your regular telco provider may let you down with high roaming fees for data. Some telco providers offer free data roaming, or may offer a certain amount of data per day / month. This is where a low cost eSim can take away the risk of affordable data roaming wherever your travels take you.

An eSim will likely be a great low cost, and useful addition for your travels. Many telco providers have fixed data agreements with other telco providers from across the world. This may mean you being stuck roaming with unreliable data.
An eSim with FlexySim has partnerships with multiple telco providers, in 170 countries, this provides you with peace of mind that you wont lose connection.

It is certainly worth checking with your telco provider to see what roaming packages are available. These will often be very be very limited, and usually more expensive than a FlexySim eSim which can be purchased for the price of a decent cup of coffee.

It is important to stay safe when online, no one wants a hacker to steal private information, or add malware to your device. Using an eSim is as safe as your current telco provider.
For the cost of a coffee, you can browse at your favourite cafe without asking for the wifi code.

FlexySim is a team of global travellers who after experiencing high cost data roaming fees decided to partner up with a leading global telco provider to offer a range of low cost, yet reliable eSims to likeminded travellers.

Yes, our FlexySim team are dedicated to ensure your eSim use is seamless and worry free.

Yes of course, we know that all travel requirements are different, feel free to discuss multiple, or bulk eSim packages that are available.

Most phones are now ready to accept an eSim, however for older models of Apple, Samsung, Google phones it is worth checking before purchasing an eSIm. Check our compatibility list

Most phones are now unlocked, however to double check simply dial *#06# if an EID number is dsplayed then you are good to go ! If in doubt please contact your current telco who will usually unlock your phone for you.

Your eSim will be emailed to you very shortly after purchase, sometimes, depending on your email security these emails may go to your spam folder. Please check your spam folder. If you cannot locate the email for any reason, please contact our support who can send you the eSim details.

Thats fine, in addition to the QRcode we provide you with an easy to use link, follow the link to install your eSim

Our data plans should be enough for most travel plans. However sometimes more data is needed.
You can check your data usage via the link in the eSim email. In addition we will email you with options, and a discount code to purchase more low cost data at a lower price, rather than paying full price for a new eSim.